Payment Policy of TERANOVAS
Effective Date: March 12, 2025
Thank you for shopping with TERANOVAS. Our goal is to provide a secure and easy payment experience for our customers. Please review the following payment policy to understand the payment methods and procedures for your orders.
1. Accepted Payment Methods
TERANOVAS accepts a variety of payment methods to ensure a convenient shopping experience. The available payment methods include:
- Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
- PayPal: You can use PayPal to complete your purchase.
- Other Payment Gateways: Depending on your location, other payment options such as Apple Pay or Google Pay may also be available.
2. Payment Processing
When you place an order on our website, your payment will be processed securely through our payment gateway. TERANOVAS does not store or process your credit card information directly. All sensitive information is handled by our third-party payment processors, who adhere to strict security standards to ensure your privacy and data protection.
3. Payment Authorization
By submitting an order, you authorize TERANOVAS to charge the total amount of your order, including the product price, applicable taxes, and shipping fees, to the payment method you have selected. We will confirm your order and process your payment once we receive authorization from the payment provider.
4. Order Confirmation
After your payment is successfully processed, you will receive an order confirmation email. This email serves as proof of your purchase and includes important details such as your order number, product details, and estimated delivery information. Please keep this email for your records.
5. Payment Security
TERANOVAS uses industry-standard encryption technology to protect your payment and personal information. Our website is secured with an SSL certificate, ensuring that all transactions are safe and confidential.
We also comply with Payment Card Industry Data Security Standards (PCI DSS) to further protect your payment data. We take the security of your payment information seriously and use only trusted payment processors to handle transactions.
6. Currency and Billing Information
All payments on our website are processed in U.S. dollars (USD). When making a purchase, ensure that your billing information, including the billing address, matches the details provided by your payment provider to avoid payment issues. Any discrepancies may delay the processing of your order.
7. Sales Tax
Sales tax will be applied to your order based on your shipping address and the applicable state or local tax laws. The tax amount will be displayed during checkout before you complete your payment. TERANOVAS collects sales tax for orders shipped to certain states in the United States, as required by law.
8. Order Changes and Cancellations
Once an order has been placed and payment has been authorized, we begin processing it immediately. Therefore, if you need to make any changes to your order or cancel it, please contact our customer service team as soon as possible. Once an order is shipped, it cannot be canceled, and you will need to follow the return procedure outlined in our Refund and Return Policy.
9. Payment Errors
In the event of a payment error or failure (e.g., declined card, insufficient funds), we will notify you and request an alternative payment method. If we do not receive the updated payment information within a reasonable timeframe, your order may be canceled.
10. Currency Conversion Fees
If your payment method is in a currency other than U.S. dollars, your payment provider may charge additional currency conversion fees. These fees are not controlled by TERANOVAS and will be handled by your payment provider.
11. Fraud Prevention
TERANOVAS reserves the right to perform fraud checks on all orders. If we suspect fraudulent activity, we may request additional verification or cancel the transaction. Your order may be delayed until the payment is verified.
12. Contact Us
If you have any questions or concerns about our Payment Policy or experience issues with making a payment, please feel free to contact us:
TERANOVAS
3004 Goldie Lane, Cincinnati, Ohio, United States
Phone: 513-381-6856
Email: info@teranovas.xyz
Website: https://teranovas.xyz/